One point of contact for questions about Marketplace Central, the Centrals, orders, delivery, partnerships and technical support.
Based on the type of request
Urgent requests are prioritized
Marketplace Central · Centrals · Delivery · Partnerships
We respond in English and French.
Give us enough context so your request can be routed to the right Central or team from the first contact.
A few guidelines to help us process your request faster.
Include your order or reference number and describe the situation. Never send card details or passwords.
Select Buyer, Seller, Supplier, Business or Driver Central · ODA so your request can be routed correctly.
Include the affected page, your device and browser, what you tried to do and any error message you received.
Include your organization, role, the nature of the proposed partnership and how you would like to work with OCSAPP.
Select "Privacy / personal data" in the form so your request is clearly identified.
Describe the barrier encountered, the affected page or feature and, if possible, the assistive technology used.
Access the OCSAPP ecosystem and choose the Central that matches your role.
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